Please read these terms carefully. They contain important information regarding your legal rights, remedies, and obligations when using SafeAllergy.
Last Modified: November 5, 2026
SAFEALLERGY IS NOT A MEDICAL DEVICE. The services, content, information, and analysis provided by SafeAllergy are for general informational and educational purposes only. The application uses Artificial Intelligence (AI), Optical Character Recognition (OCR), databases, and third-party information sources, which may produce errors, omissions, or inaccuracies.
YOU MUST NOT RELY SOLELY ON THIS APP FOR MEDICAL SAFETY. Always verify ingredients manually on product packaging. Always communicate your allergies directly to restaurant staff. Always carry your prescribed emergency medication, including an Epinephrine Auto-Injector if prescribed by your healthcare professional.
SafeAllergy cannot guarantee that any food, product, ingredient, or restaurant meal is completely free from allergens or cross-contamination. Ingredients, manufacturing processes, and food preparation practices may change without notice.
SafeAllergy does not provide medical diagnosis, treatment, or professional medical advice. In case of an allergic reaction or medical emergency, seek immediate medical assistance.
By using this application, you acknowledge that you remain responsible for your own health, safety, and medical decisions.
By downloading, installing, creating an account, accessing, or using SafeAllergy, you agree to these Terms of Use and our Privacy Policy. If you do not agree with these Terms, you must discontinue using the Service.
If you use the Service on behalf of an organization, you represent that you have the authority to accept these Terms on behalf of that organization.
SafeAllergy is developed, operated, and provided by DreamyDesk, a sole proprietorship business established in India.
Business / Trading Name: DreamyDesk
Business Structure: Sole Proprietorship
Country of Establishment: India
Customer Support: support@safeallergy.app
Website: safeallergy.app
Users may contact us through the support email provided above for questions, complaints, requests, or concerns relating to SafeAllergy and its services.
SafeAllergy is an AI-powered allergen information and safety assistance application designed to help users identify potential allergens and understand food and environmental allergy-related information.
The Service may include the following features:
Features may be updated, modified, introduced, or discontinued from time to time, subject to applicable laws and contractual obligations.
You must be at least 13 years old to use the Service. If you are below the age of majority in your jurisdiction, you must obtain permission from your parent or legal guardian where required by applicable law.
You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. You agree to provide accurate information and notify us promptly if you suspect unauthorized access.
SafeAllergy uses AI, OCR, automated processing, and external information sources to analyze ingredients, food labels, product information, and restaurant menus.
AI-generated results are estimates and may fail to recognize certain ingredients, allergens, spelling variations, hidden ingredients, or relevant warnings.
Information from third-party sources, including pollen forecasts and air quality providers, may be delayed, unavailable, incomplete, or inaccurate.
We do not guarantee the accuracy, completeness, reliability, or availability of information provided through the Service.
You are responsible for independently verifying important information before making food, product, health, or safety-related decisions.
Premium Features: Certain features and services may require an active paid subscription. Available subscription plans, pricing, billing periods, and included features will be displayed within the application or the applicable app store before purchase.
Free Trials: We may offer free trials or promotional subscription periods. If a trial automatically converts into a paid subscription, the applicable price and renewal conditions will be disclosed before purchase. You must cancel before the trial expires to avoid the next charge.
Billing: Subscription payments are processed through the applicable platform, such as Google Play or Apple App Store. Subscriptions may automatically renew unless cancelled before the applicable renewal date.
Cancellation: You may cancel your subscription through your Google Play or Apple App Store account settings, depending on where you purchased it. Uninstalling the application does not automatically cancel a subscription.
Access After Cancellation: Unless otherwise required by applicable law or platform policy, cancellation prevents future renewals but does not immediately terminate access to paid features. Access generally continues until the end of the current paid subscription period.
Refunds: Refund requests are handled in accordance with applicable app store policies and mandatory consumer protection laws. Payments are generally non-refundable except where a refund is required by law or approved under the applicable platform's refund policy.
Price Changes: Subscription prices, plans, and features may change. Any applicable changes to existing subscriptions will be communicated or handled in accordance with platform requirements and applicable laws.
You agree to use SafeAllergy responsibly and not to:
Your privacy is important to us. Our collection, use, processing, storage, and disclosure of personal information are governed by our Privacy Policy.
Certain information may be processed to provide application functionality, maintain your account, perform AI analysis, process subscriptions, maintain security, and improve our services.
Please review our Privacy Policy to understand what information we collect, how it is used, and what rights may be available to you under applicable data protection laws.
SafeAllergy may integrate third-party services, including payment processors, analytics providers, advertising networks, AI service providers, cloud infrastructure, and external information sources.
These third-party services may operate under their own terms, privacy policies, and practices. Their availability and operation may be outside our control.
Advertisements may appear in the free version of the application. Premium subscriptions may provide an advertising-free experience where specified in the applicable subscription description.
All rights, titles, and interests in SafeAllergy, including its software, design, branding, logos, graphics, text, and original content, belong to their respective owners and are protected by applicable intellectual property laws.
You may use the application for personal and lawful purposes only. You may not copy, distribute, reproduce, commercially exploit, or create derivative works from protected materials without prior written authorization, except where permitted by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SAFEALLERGY SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING FROM YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE SERVICE.
This includes, without limitation, reliance on inaccurate AI-generated results, incorrect ingredient recognition, incomplete allergen information, outdated third-party data, or service interruptions.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including mandatory consumer rights and protections.
We aim to maintain reliable access to SafeAllergy but do not guarantee uninterrupted or error-free operation. The Service may occasionally be unavailable due to maintenance, technical issues, updates, or circumstances beyond our reasonable control.
We reserve the right to update, modify, suspend, or discontinue features or parts of the Service, subject to applicable laws and contractual obligations.
If you experience an issue with SafeAllergy, have a complaint, or wish to request assistance, you may contact our customer support team.
Please provide sufficient details about your concern so that we can investigate and respond appropriately. We will make reasonable efforts to review and address complaints within a reasonable timeframe.
Nothing in these Terms is intended to exclude, restrict, or limit any mandatory consumer rights or legal protections available to users under applicable laws.
Where mandatory consumer protection laws apply, those rights and protections shall prevail over any conflicting provision of these Terms.
Users located in India, the European Economic Area, the United Kingdom, and other jurisdictions may have additional statutory rights under their respective consumer protection and digital services laws.
You may stop using SafeAllergy at any time. We may suspend or terminate access to the Service if you materially violate these Terms, engage in unlawful activities, or misuse the application.
Where reasonably practicable and legally required, we will provide notice before taking such action.
Termination does not affect rights or obligations that arose before termination or provisions that are intended to survive termination.
We may update these Terms periodically to reflect changes in our services, technology, business practices, or applicable legal requirements.
Updated Terms will be published on this page with a revised Last Modified date. Where required by law, we will provide additional notice or obtain consent before material changes take effect.
These Terms shall be governed by the laws of India, without prejudice to any mandatory consumer protection laws that may apply in the user's jurisdiction.
Any dispute arising from the use of SafeAllergy shall first be addressed through good-faith discussions between the parties. If the dispute cannot be resolved informally, it may be referred to the competent courts or dispute resolution mechanisms having jurisdiction under applicable law.
Nothing in this section limits any statutory right a consumer may have to bring proceedings in their country or place of residence where such rights are provided by applicable law.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable under applicable law, the remaining provisions shall continue in full force and effect to the extent permitted by law.
These Terms, together with our Privacy Policy and any additional terms applicable to specific features or services, constitute the agreement governing your use of SafeAllergy, subject to mandatory rights and protections under applicable law.
For questions, feedback, legal inquiries, complaints, or assistance relating to these Terms or SafeAllergy, please contact us:
SafeAllergy
Operated by DreamyDesk
Contact: support@safeallergy.app
© 2026 DreamyDesk. All rights reserved.